There was an important job to do and Everybody was sure that Somebody would do it. Anybody could have done it, but Nobody did. Somebody got angry about that because it was Everybody's job. Everybody thought Anybody could do it but Nobody realized that Everybody would not do it. It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done.

This book is not about that organization. Instead, it's about building or working in an organization where Everybody can succeed because Everybody has clear accountabilities, a manager who adds value, and the resources to do the job - an accountability-based organization.

Ginty Burns is a partner in COREinternational inc, a management consulting company that designs accountability-based management systems and provides support with implementation. Born and raised in England, she is an editor and technical writer with a keen interest in communicating ideas through clear, jargon-free documentation. She now lives in Toronto, where she has written or co-written a number of articles on accountability-based management.