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BUSINESS & ECONOMICS - Motivational
 
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  123   [NEXT > >] Displaying 1 to 15 of 34
By RICCARDO RICHARD SÁNCHEZ
Are you a waiter or waitress who wants to earn more money for what you do? In How to Increase Your Tips Waiting Tables, professional waiter and author Riccardo Richard Sanchez shows you how to increase your performance waiting tables to help you earn more money in tips. In this guide, Sanchez details his Full-Range Service Method, reviewing the finer points of service and the skills necessary to satisfy your customers and have them leave the restaurant with happy faces. Covering every angle—the initial greeting, your attire, a smooth presentation, and relationship building—How to Increase Your Tips Waiting Tables can help you shed bad habits and acquire new behaviors that can put more money in your pocket. Filled with personal examples and anecdotes, How to Increase Your Tips Waiting Tables presents an insider’s look into the profession of being a waiter or waitress and details the etiquette, culture, and mannerisms necessary to be financially successful in the food service business.
FORMAT: Softcover
OUR PRICE:
$11.65
By RICCARDO RICHARD SÁNCHEZ
Are you a waiter or waitress who wants to earn more money for what you do? In How to Increase Your Tips Waiting Tables, professional waiter and author Riccardo Richard Sanchez shows you how to increase your performance waiting tables to help you earn more money in tips. In this guide, Sanchez details his Full-Range Service Method, reviewing the finer points of service and the skills necessary to satisfy your customers and have them leave the restaurant with happy faces. Covering every angle—the initial greeting, your attire, a smooth presentation, and relationship building—How to Increase Your Tips Waiting Tables can help you shed bad habits and acquire new behaviors that can put more money in your pocket. Filled with personal examples and anecdotes, How to Increase Your Tips Waiting Tables presents an insider’s look into the profession of being a waiter or waitress and details the etiquette, culture, and mannerisms necessary to be financially successful in the food service business.
FORMAT: Hardcover
OUR PRICE:
$21.65
By Ross Shafer

"Nobody Moved Your Cheese" is a fun, yet challenging look at the so called business and cultural "experts" of our time.

Ross Shafer is a former pet shop manager turned comedian/TV talk show host who has spent nearly twenty years on the corporate lecture circuit as an after dinner speaker and entertainer. And most of the time, he is there with world famous authors and lecturers. This book dares to expose just how irrelevant their "expert advice" is to your life.

Ross takes on some of our most revered cultural icons in the chapters, NOBODY MOVED YOUR CHEESE, THOSE CHICKEN SOUP BOOKS ARE FOR FOOLS, ANTHONY ROBBINS HASN'T DONE A DAMN THING, THE ONE-MINUTE MANAGER GOT LAID OFF, and 10 THINGS DR. LAURA SAYS TO GET YOU TO BUY HER BOOKS.

Plus, Ross slaps conventional wisdom in the face in chapters like, YOUR JOB IS TERMINAL...AND OTHER GOOD NEWS, GOAL SETTING IS STUPID, BACK UP YOUR LIES WITH THE TRUTH, and GOOD CUSTOMER SERVICE CAN BANKRUPT YOU.

This is a book about taking extreme responsibility. Ross promises that it will shock you and empower you at the same time. You'll never feel insecure about your job or career choices again.

FORMAT: E-Book
OUR PRICE:
$9.99
By Ajay K. Sirsi

Behind every successful business is the implementation of a superior strategy. Winning firms earn their success. To do this, business organizations have to first develop a superior marketing plan and implement this plan via effective sales and customer plans. Therefore, both marketing and sales have to work as one system.

In this powerful and practical book you will learn the following:

- How to understand customer needs and value drivers.

- How to segment your markets and customers.

- How to analyze customer, competitor and market data to develop superior marketing plans.

- How to translate marketing plans into actionable sales and customer plans.

- How to work with templates and actual plans to guide your own business.

- How to get marketing, sales and other functions working together to focus on the customer to help you get a competitive advantage in the marketplace.




FORMAT: E-Book
OUR PRICE:
$9.99
By CAPS Vancouver

Speak up Speak Out - A new book for the speaking professional, presented by CAPS, Vancouver Chapter.
CAPS Vancouver chapter has brought together 14 of Canada's leading speakers to present 'Speak up Speak out', a book offering down to earth advice and tips on running and developing a professional speaking business. For the seasoned professional or novice speaker, the book is Jam-packed with "how to's on all topics regarding the speaking profession, something can be learned from every chapter. An easy read, 'Speak up Speak out' is a book for both the avid and casual reader, whatever your preference, reading cover to cover or just picking out individual chapters of interest, there's something in it for everyone. Easily slipped into a briefcase, it's a resource that can travel with you.

Flowing seamlessly from beginning to end, the authors offer the benefit of their experience, from managing a speaking business, to marketing and selling your services. There are over 50 platform tips, how to add stories, ideas on how speakers use the Internet, the physical and mantal prep as well as moving from training to keynotes and much, much more.

The business of speaking is about entertaining the audience as much as imparting information. A little levity can go a long way to enhancing the success of a presentation. For a talented few, humour comes naturally, the rest of us have to work on it. David Granirer shows how stand up comedy can be used to captivate your audience. After reading this chapter you could have them rolling in the aisles.

How many speakers talk about writing a book, but never quite get round to it? Best selling author Frances McGuckin shows how. Frances goes through the stages from concept to publishing and marketing your masterpiece. Whether to self publish or use a publishing house.

The value of the information offered by this talented group of authors is incalculable. This book puts their experience and expertise within the grasp of us all, whenever we may need it.

FORMAT: E-Book
OUR PRICE:
$9.99
By F.B. Enn
Many books have been written with respect to either time management, quality control/assurance, cost control or the likes. However, if you apply them in isolation, you may compromise either time, quality or cost. As a result, many people just accept the so called balance between time, quality and cost. To the writer, that balance is not good enough. So for the first time, a book is written with the view to acquire the three important values in totality and achieve excellence with the introduction of the terms zero time, zero mistake, zero cost and a problem solving principle. Chapter 1 will explain the philosophies behind the problem solving principle uphold by this book. Chapter 2 will illustrate the ingredients of this problem solving principle i.e. the formulas such as "the next definite step", "discontinue the work", "what we want ultimately", etc. which were derived from the philosophies explained in Chapter 1. Chapter 3 will explain how the formulas stated in Chapter 2 were applied in piece meal basis to manage fast track projects by some reputable companies in the world. Chapter 4 will illustrate how the formulas are integrated to form a simple but yet effective and efficient problem solving principle. The ways on how this problem solving principle can be applied to solve simple to complicated problems are explained in Chapter 5 This problem solving principle is also flexible such that you can integrate it with your way of thinking to manage time, quality and cost the way you want.
FORMAT: E-Book
OUR PRICE:
$9.99
By Charles Lambert
This Book is

Rated

R

Contains Research based "Internal Technology" designed to expose the naked truth about both greater business/financial achievement and deeper, richer, more satisfying inner experience!

RESTRICTED: SUCCESS MINDED ADULTS ONLY!

"YOUR INNER EDGE"

Enhance Your Personal Performance and Warrior Spirit!

If a picture is worth a thousand words then a personal experience is worth a thousand pictures! Indeed, knowledge is not power until it becomes a lived, experienced reality. The power in this book cannot be adequately understood, appreciated or even believed until it's outlined techniques and personal experiements are actually experienced and put to the test!

"Your Inner Edge"

outlines techniques, principles and personal experiments which comprise an amazing "Inner Technology." Internal Technology (I.T.) acts as a key to unlock a treasure chest of dormant mental/physical abilities and enhanced personal performance capability within whomever follows it's simple instructions. Readers enjoy a sense of exhilaration as they feel themselves immediately grow stronger, faster, smarter, tougher and sharper! They are then guided in focusing their enhanced personal power for greater achievement, self-development and super-motivating inner "flow"!

I.T.'s methods are based, easy to learn, quickly implemented and extremely effective yet remain little understood and underutilized by the people who could benefit the most. These are:

    *people who acknowledge that their financial compensation and level of success depend on their own persoanl creativity, initiative and productivity, *individuals adventurous enough to experience a bold system of self-development that utilizes modern Western behavioral science techniques proven to enhance and sustain performance and motivation and, *action oriented people willing to explore the "inner technology" of ancient Eastern martial arts and philosophy for developing laser-like concentration, mental clarity, personal power and the fighting spirit needed to win life's battles!

WARNING:

The author has determined that exposure to this book can be hazardous to self-limiting beliefs! This information has been shown to cause an uncontrollable urge in test subjects to succeed from the inside-out and achieve a more affluent, secure future for themselves and their loved ones!
FORMAT: E-Book
OUR PRICE:
$9.99
By Bradley N. Gallagher

At age ten, Bradley Gallagher began writing letters to famous Americans asking them what they believe are the keys to success in life. As the project grew from a few interesting letters to more than 300 responses, each containing tips for success for young people from the perspectives of leaders in politics, law, business, journalism, education, entertainment, and athletics, Bradley made the decision to share these letters with other young people in Tips from the Top: Advice for a Young Person from 125 of America's Most Successful People. He sought each respondent's permission to include his or her letter in this book, with all profits from publication to be used to fund college scholarships for the children of fire fighters, law enforcement officers, and emergency personnel.

Tips from the Top also contains each respondent's biography. The collective scope of these biographies demonstrates that success can be achieved regardless of one's beginning in life. The recommendations contained in these letters could be invaluable for a young person as he contemplates his future path in life.

FORMAT: E-Book
OUR PRICE:
$9.99
By Les Woller

The most critical tool needed to increase your potential, performance and promotability

In a world moving at breakneck speed, with constant and complex changes, people need to adapt to the changing conditions to succeed. More specifically, they need The Skill. This book offers readers the chance to learn and apply a proven methodology for managing challenges such as personal change, new jobs, stretch assignments and global postings.

Based on Les Woller’s highly successful four-step process that has been applied effectively by thousands in businesses, governments, and in personal lives, “The Skill” is a method that fosters increased learning and adaptability.

The lessons learned and detailed in this book evolved from Les’ 25 years of experience where he recognized that many struggled with times of change. A significant number operated on “autopilot,” where they behaved in unthinking, habitual ways to problems and opportunities. They quickly fell into comfortable, but ineffective routines. Over the years Les developed a simple methodology to help them switch off autopilot and begin to effectively adapt to situations.

This book explains the four steps in the ARTT of “The Skill”, which people need to take - becoming more self-Aware, Reflecting on why they do what they do, Targeting situations and Trying new behaviors in these situations.

This book is essential for individuals, teams and organizations who want to enhance their performance, accelerate their promotability and increase their potential. It is an easy to use process for anybody. As the marketplace becomes more competitive and complex, the winners will be those with “the Skill” who can learn and adapt.


FORMAT: E-Book
OUR PRICE:
$9.99
By Les Woller

The most critical tool needed to increase your potential, performance and promotability

In a world moving at breakneck speed, with constant and complex changes, people need to adapt to the changing conditions to succeed. More specifically, they need The Skill. This book offers readers the chance to learn and apply a proven methodology for managing challenges such as personal change, new jobs, stretch assignments and global postings.

Based on Les Woller’s highly successful four-step process that has been applied effectively by thousands in businesses, governments, and in personal lives, “The Skill” is a method that fosters increased learning and adaptability.

The lessons learned and detailed in this book evolved from Les’ 25 years of experience where he recognized that many struggled with times of change. A significant number operated on “autopilot,” where they behaved in unthinking, habitual ways to problems and opportunities. They quickly fell into comfortable, but ineffective routines. Over the years Les developed a simple methodology to help them switch off autopilot and begin to effectively adapt to situations.

This book explains the four steps in the ARTT of “The Skill”, which people need to take - becoming more self-Aware, Reflecting on why they do what they do, Targeting situations and Trying new behaviors in these situations.

This book is essential for individuals, teams and organizations who want to enhance their performance, accelerate their promotability and increase their potential. It is an easy to use process for anybody. As the marketplace becomes more competitive and complex, the winners will be those with “the Skill” who can learn and adapt.


FORMAT: Softcover
OUR PRICE:
$15.99
By David Peck

Executives and managers work hard to be effective. Then what? Some find that they want something more: to work with greater meaning; to be more fulfilled; happier with their work; or simply a better leader.

David Peck, president of Leadership Unleashed, an executive coaching and management consulting firm, presents over 100 powerful one-paragraph leadership tools in "Beyond Effective: Practices in Self-aware Leadership" for those wanting to take the next step as executives and leaders.

Self-awareness is the key ingredient to go beyond simply being effective. In fact, great leadership begins not with the outside world, but with the person you see in the mirror. Your beliefs lead to feelings, beliefs and feelings lead to your actions, and those actions lead to your results. The bottom line of this book: Change your beliefs for the better, and better results must follow.

THIS BOOK GIVES YOU:

  • New ways to take your core leadership abilities to the next level
  • Powerful techniques for leading your people
  • Innovative insights for guiding your organization
  • Practical ways to turn large and small challenges into wins
  • Refreshing practices in self-awareness that translate into results


FORMAT: Hardcover
OUR PRICE:
$34.95
By David Peck

Executives and managers work hard to be effective. Then what? Some find that they want something more: to work with greater meaning; to be more fulfilled; happier with their work; or simply a better leader.

David Peck, president of Leadership Unleashed, an executive coaching and management consulting firm, presents over 100 powerful one-paragraph leadership tools in "Beyond Effective: Practices in Self-aware Leadership" for those wanting to take the next step as executives and leaders.

Self-awareness is the key ingredient to go beyond simply being effective. In fact, great leadership begins not with the outside world, but with the person you see in the mirror. Your beliefs lead to feelings, beliefs and feelings lead to your actions, and those actions lead to your results. The bottom line of this book: Change your beliefs for the better, and better results must follow.

THIS BOOK GIVES YOU:

  • New ways to take your core leadership abilities to the next level
  • Powerful techniques for leading your people
  • Innovative insights for guiding your organization
  • Practical ways to turn large and small challenges into wins
  • Refreshing practices in self-awareness that translate into results


FORMAT: Softcover
OUR PRICE:
$17.95
By Barbara B Bergstrom
En su c—modo y f‡cil de leer estilo conversacional, Barbara B. Bergstrom se–ala la v’a para que el empresario sabio culmine su meta cumbre. Su sentido de humor polvoreado por todo su libro, refleja la ruta perfecta para comprender exactamente lo que conlleva ganar un asiento en el sal—n conferencial para todo ejecutivo aspirante. Este gu’a tiene todo desde protocolo sin-gŽnero contempor‡neo (sin igual a la gracia social que se te ense–— en casa) hasta las destrezas en el comedor necesarias para navegar una cena ejecutiva. "Un almuerzo de negocios no es simplemente comer," dice Bergstrom , entrenadora y especialista en etiqueta. "Hasta lo que llevas proyecta mucho de tu presencia ejecutiva en los Estados Unidos y en el exterior." El profesionalismo es un componente vital para el Žxito como negociante, siendo part’cipe de una reuni—n ejecutiva, conversando por telŽfono, dando una oratoria o presentaci—n, o al dar la mano a alguien. Tienes que aprender las reglas del juego y jugarlas mejor que tu competencia para as’ ganar. Entre la alta competencia en el ‡mbito de negocios, la gerencia equipara los buenos modales con capacidad y malos modales con incompetencia, aunque fuese durante una entrevista para posiciones a nivel principiante. Si vas en rumbo al sal—n conferencial, tienes que crear deseo para clientes, socios y colegas querer hacer negocio contigo, basado en respeto mutuo y civilidad. Sin saber y practicar los pasos cuidadosamente delineados en Bound for the Boardroom, encontrar‡s que la puerta al sal—n de conferencias est‡ cerrado para ti, y la llave tirada. Bienvenido al "mundo real", donde nunca sabes lo que otros saben y no tœ.
FORMAT: Softcover
OUR PRICE:
$21.00
By by Tony Petrucci, with Amy McGeachy, Stacey Gwinnup

Tired of being a restaurant manager? Do you love the restaurant business but feel you have so much more to offer if you were promoted to a higher level. Do you want to positively impact many more customers and team members in a multi-site Area Management, Training or HR role? Do you want to make more money and have more control of your schedule? The author, Tony Petrucci, made it from Restaurant Manager to Area Manager to HR Vice President for a Fortune 500 company.

Move Up From Restaurant Manager to Multi-Site Careers is a complete Career Advancement guide that shows you how to achieve a life changing opportunity in Area Management, Training or HR. Move Up describes the rewarding careers in these areas of multi-site leadership. It describes a detailed model of what makes a great multi-site leader. It provides a roadmap to obtain the needed skills for promotion, develop a personal marketing plan, build a high impact resume and develop world class interviewing skills to help you land the opportunity of your dreams.

The authors have dedicated their careers to helping restaurant managers succeed in moving up or out of the restaurant business. Their website, restaurantmovement.com, has a host of affordable products for the restaurant manager to help them succeed as well as a free, fun and informative newsletter called the "Underground Restaurant".


FORMAT: Softcover
OUR PRICE:
$19.99
By Alan Clement

You Can Be Great On Your Feet is a promise kept for those who read the book. "Take it to work, take it to bed, and take it to heart." Within this compact, down to earth, in your face paperback is the experiment and wisdom of a corporate spokesman who represented Fortune 50 firms throughout the USA and Europe and had faced hundreds of audiences ranging form physicians to philosophers and everything in between. He has coached over 200 top executives in speaking techniques and thousands of sales executives in making presentations.

You won't find Alan Clement's radical common sense approach to speaking in a textbook. He deals in reality. He has been there, and he fills the pages with techniques that work. Get ready to accept the fact that the most effective presentations at major meetings, for example, should be no longer than 10 minutes, followed by a 15 minute Q&A. That include the CEO's talk (no one is allowed to make a speech).

The book provides an opportunity for companies to improve the bottom line by improving the communicating skills of its people in place. That represents a 45% saving just sitting there waiting, because studies show that employees in the typical workplace are misinterpreting one another for more than half the time. No accident that the best way to improve their communicating is to show them how to be great on their feet.

Clement points out that most of us gather stuff to impress the audience rather than relate to the audience. The good presentation starts with the audience point of view, he states. Their objective determines what we say and how we say it.

Talk the talk is popular expression and also a good way to start your preparation. The smart speaker visualizes one person who reflects the audience objective and speaks to her or him, maybe in the car on the way to work with the pocket tape recorder asking it in strange idea? We're ending up in the spoken-word medium; why not start there?

This little book is filled with ideas that at first may strike us as strange, but on reflection make perfect sense. They were borne out of experience.

The reader will be treated to a series or original techniques, as evidence by the chapter titles, such as: Making Meetings Make Sense, Deck the Slide Deck, the Q&A is the Hammer, Reinforcing with Visuals, Making Sense of Humor, and Listening to Send a Message.

Take this book to work, or take it to bed, but take it to heart and see how quickly You Can Be Great On Your Feet.


FORMAT: Softcover
OUR PRICE:
$12.50
  123   [NEXT > >] Displaying 1 to 15 of 34